Support
Our support team combines years of field and customer-service experience to help you before, during, and after every project. We prioritize clear communication, timely responses, and practical solutions—whether you need scheduling help, maintenance advice, or post-installation follow-up. This page also contains downloadable manuals and how-to guides for your systems. Expect straightforward guidance, accurate information, and respectful service aimed at keeping your property and our work performing as intended.
Frequently Asked Questions:
What payment methods do you accept? We accept cash, check, credit card, and electronic payments; payment terms are outlined in the estimate.
Do you offer maintenance or seasonal services? Yes — winterization, spring start-ups, repairs, and routine maintenance are available for irrigation and other systems.
Can you work with my HOA or landscape designer? Yes — we coordinate with HOAs, designers, and other contractors as needed.
How should I care for new sod or seed? We include care instructions/manuals: frequent light watering initially for sod, recommended mowing and fertilization schedules for both.
How do you handle unexpected site issues? We communicate promptly about any unforeseen conditions and provide options and revised pricing before proceeding.
Sod vs. seed — which is better for me? Sod gives instant lawn but costs more; seed is cheaper but takes longer. We’ll recommend based on timeline, budget, and site conditions.
How do I get service after installation (manuals/support)? Use the support page to download manuals, get maintenance tips, or contact our support team for follow-up service.
Are you licensed/insured?
Yes — we carry appropriate licensing and liability insurance for all projects.
Do you remove old material and debris?
Yes — demolition, disposal, and site cleanup can be included; tell us your preference during the estimate.
Need to Change Your Date?
Contact us and we’ll make every effort to accommodate your request!
How soon can you start my project? Start dates depend on schedule and scope; we’ll provide the earliest available window in your estimate.
Do you provide free site assessments? Yes — we offer free on-site assessments or virtual estimates via photos/video for many jobs.
Will you mark utilities before digging? Yes — we coordinate utility locates and follow safety protocols before any excavation.
Can you install drip irrigation or smart controllers? Yes — we install drip systems and smart Wi‑Fi controllers for water savings and automation.
Can you match an existing fence or lawn style? Yes — we match materials, heights, and layouts to blend with existing features when possible.
How do you protect my property during work? We use protective measures, clear work zones, and post-job cleanup to minimize impact on your yard and home.
What happens if it rains on my scheduled day? We monitor weather and reschedule or adjust work to maintain quality and safety; you’ll be notified promptly.
Do you offer financing or payment plans? Financing options may be available; ask for current offers during your estimate.
Do I need a permit?
Some projects (fencing, major grading, irrigation) may require permits or HOA approval; we can advise and assist.
What warranty or guarantees do you offer?
We provide workmanship guarantees and manufacturer warranties where applicable; specifics are included in your quote
User Manuals
Winterization
Founder & CEO
Protect your system before the freeze. Learn the simple steps to winterize your sprinklers and avoid costly repairs.
Rain Bird ESP-ME3 Controller
The industry’s most flexible residential/light commercial irrigation controller that supports flow monitoring, LNK2 WiFi, and up to 22 stations.
Rain Bird ESP-TM2 Controller
The ESP-TM2 provides the Extra Simple Programming interface you are familiar
with in a controller that is built to last!
Rain Bird 5004
The Rain Bird 5004 (5000 Series) is a professional-grade 4-inch pop-up rotor sprinkler for residential and commercial lawn irrigation, featuring a 25′ to 50′ radius, adjustable arc (40°–360°), and 3/4″ NPT inlet.
Can’t Find What You’re Looking For?
Reach out and we’ll help—click the Contact button to get personalized support or schedule a service.